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familie in walibi holland

Exchange undated tickets

For tickets with a specific date.

Set an undated ticket to a specific date

Did you purchase an undated ticket for Walibi Holland during a promotional period (such as Black Friday or Valentine’s Day)? To visit the park, you’ll need to assign a specific date to your ticket first. This process changes your undated ticket into a dated ticket. On this page, you’ll find exact instructions on how to do this and can immediately exchange your ticket."

How does it work?

Follow these steps to convert your undated ticket into a dated ticket:

  1. Click on the "EXCHANGE NOW" button.
  2. Enter the barcode of your ticket (this can be found on your undated ticket).
  3. Select the date you want to visit Walibi. If the date is not available, it may be due to a special event taking place. Unfortunately, you won't be able to reserve for that day.
  4. Complete your order. You will receive a confirmation email for your booking.
Tickets omwisselen.

Further important information

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  • Set Your Ticket to a Date at Least 24 Hours in Advance: You must set your undated ticket to a specific date at least 24 hours before your visit. If you do this later, it might not be processed in time, and you will not gain automatic access. In such cases, you must check in at the group ticket counter.

  • Bring Your Original Undated Ticket: On the day of your visit, bring your undated ticket (this was sent to you by email when you purchased it during the promotional period). The original ticket now contains a barcode with the date of your visit and serves as your entry pass to the park.

  • Bring the New Ticket for Extra Assurance: For added security, also bring the new ticket you received after converting your undated ticket. This ensures smooth entry into the park.

  • One-Time Date Change: Make sure you choose your visit date carefully. Your undated ticket can only be converted once to a specific date. Once the date is set, you cannot change it again.

  • Check Availability: Be sure to check the Opening Calendar to confirm that your desired date is available. If the date is not available, it could be because the park is closed, or the day is not available for your undated ticket. Try selecting a different date.

  • Ticket Restrictions: Undated tickets purchased during promotional periods (such as Black Friday or Valentine’s Day) are only valid during the specified period on regular days. These tickets do not grant access to special events like Walibi Play or Halloween Fright Nights.

  • View the Full Conditions: Check the full terms and conditions for undated tickets purchased during promotional periods (like Black Friday and Valentine’s Day) on the Walibi website.