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crazy river

Visitors with disabilities

Service for guests with special needs

Walibi Holland wants to offer guests with a handicap, disability or special needs a fun and safe day out in our park. In our park, we therefore offer special facilities such as adapted toilets, parking and an accessibility scheme that applies to the rides. Guests who want to know whether they qualify for the accessibility scheme can report to the park's Guest Service department or send an email to info@walibiholland.nl prior to their visit.

goliath

The use of the accessibility scheme does not give priority, but offers the possibility of using the virtual queue. This virtual queue is equal for guests using this arrangement to the actual waiting time for guests in the regular queues at the different attractions.

On the flyer you can see which different attractions you can use. This depends on your mobility.

Download Flyer
untamed

ACCESS TO THE RIDES

if you have no mobility problems

You can access the big rides via the regular entrance. You wait in a virtual queue and can enter the regular queue once you have received a QR code. This means you must make an online reservation for a seat on one of the big rides and can enter the other rides via the regular entrance.*

  • Blast, Condor, Goliath, Lost Gravity, Space Shot, Speed of Sound, Untamed, El Rio Grande, Xpress: Platform 13 and Crazy River can be reserved online.
  • For all other rides, you go through the regular queue.

ACCESS TO THE RIDES

if you are in a wheelchair

To go on the big rides, you wait at the top of every hour (11:00, 12:00, etcetera) in the designated wheelchair waiting area near the entrance to the rides. All other rides can be accessed via the exit.

  • Blast, Goliath, Lost Gravity, Speed of Sound, Untamed and Splash Battle are available at the top of every hour.
  • El Rio Grande is available every half hour.
  • Xpress: Platform 13 and Crazy River are available at any time.
  • To go on any of the other rides, report to the Fast Lane entrance or the exit.

The ride's operator will meet you in the designated wheelchair waiting area and instruct you on how to get on the ride.

Access to rides

Through the Fast Lane entrance: Xpress: Platform 13, Condor, Space Shot, Goliath, Untamed, Lost Gravity, Crazy River and Speed of Sound.

For the other rides, you will gain access through the exit.

If you are less agile : Through the exit of the ride, unless otherwise indicated on the flyer.

Deviant accessibility

Via the ride's regular exit, unless specified otherwise below.

The following rides are accessible via a different entrance:

1

Xpress: Platform 13

Report to the exit (through W.A.B. Shop). When the sliding doors open, the attendant should report to the clerk.

25

Crazy River

Via theFast Lane entrance.

8

Condor

Via the Fast Lane entrance.

The following rides are hard to access:

3

La Grande Roue

Via the exit; you will encounter three steps..

42

Super Swing

Via the exit; you will encounter seven steps.

22

Blast

Via the exit; you will encounter seven steps.

Disabled persons
  • WHEN DO I QUALIFY FOR THE SCHEME?

    Guests can make use of the accessibility scheme in the following situations:

    • They have a (visible) handicap, disability or special needs*;
    • They have a European Disabled Parking Permit;
    • They have a service dog.

    *If your handicap, disability or special needs is/are not visible, we may ask you for more information in order to determine whether you qualify for the accessibility scheme.

  • WHEELCHAIR

    You can get a wheelchair from the Guest Service department, which is located on the left-hand side of the street near the park's entrance. Note that wheelchairs cannot be reserved in advance and their availability is limited. Wheelchairs are not available on the Halloween Fright Nights days.

    Guests with a disability may visit the park together with their guide dog or service dog.

  • TOILETS

    Adapted toilet facilities can be found at the following locations throughout the park:

    • Club W.A.B
    • Haciënda
    • Hall of Fame
    • Cock-a-doodle-doo
    • Toilet building opposite Lost Gravity 
  • FURTHER QUESTIONS

    Is anything still unclear? Feel free to ask one of our Guest Service employees. They will be happy to help you!

    Or else take a look at the flyer or check the frequently asked questions.

  • WHEN DO I QUALIFY FOR THE SCHEME?

    Guests can make use of the accessibility scheme in the following situations:

    • They have a (visible) handicap, disability or special needs*;
    • They have a European Disabled Parking Permit;
    • They have a service dog.

    *If your handicap, disability or special needs is/are not visible, we may ask you for more information in order to determine whether you qualify for the accessibility scheme.

Download Declaration

Download the accessibility statement here so you can already fill it out at home. That saves time again!

Download Declaration
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